To see our complete cancellation policy, see Microsoft Store Terms of Sale. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. To fix any issues, go to Payment options on your Microsoft account dashboard. If it does, we'll let you know when you arrive at Services & subscriptions. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription To disable auto-renewal, go to > Services & subscriptions > Manage > Change > Turn off recurring billing > Confirm cancellation. To cancel, go to > Services & subscriptions > Sign in > Manage > Cancel > Next > Confirm cancellation. You can cancel your Game Pass Ultimate subscription at any time by signing in to. The only way to cancel Xbox Game Pass is to use the Microsoft website. Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning. What happens to my prepaid months of Xbox Live Gold, Xbox Game Pass.
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